Thank you for visiting the Silk store. Our website respects your privacy and one of our main tasks is to protect your personal data. To find out more, please read the following privacy policy:

The Privacy Policy explains how we collect and use your personal data (in certain circumstances). It also mentions the procedures used to ensure the confidentiality of your information. Finally, this policy sets out the choices available to you concerning the collection, use and disclosure of personal data, and by visiting the site directly or via another website, you consent to the practices described in this policy. << /span>

The protection of your data is very important to us, And therefore your name and other information concerning you will be used in accordance with the manner described in the Privacy Policy, and we will collect information when necessary or if this is directly necessary. To our relations with you, and we will keep your data in accordance with the law or use it for the purposes for which it has been collected.

You can navigate the site without having to provide personal data, and your personal identity remains anonymous throughout your visit to the site and is not Revealed that if you have a special electronic account on the site to which you access with your username and password.

1- The data we collect:

We may be led to collect your information if you wish to place an order for a commodity on our site. We collect, store and process your necessary data to continue your purchase on our site in order to guarantee any potential complaint that could occur later and to provide you with the services we have. We may collect personal information which includes, for example, but without limiting ourselves, the name, sex, date of birth, email address, postal address, delivery address (if different ), the phone number, the laptop number, the fax number, payment details, payment. Details of the card or details of the bank account.

We use the information you provide to allow us to process your requests and provide you with the services and information displayed on our site you are asking for. In addition, we will use the information you provide to administer your account with us and verify your financial transactions online, carry out site download audits, identify site visitors and develop design and/or content sites designs designs Web and assign them to users. We carry out various demographic research and send the user useful or requested information, for example information on products and services, if you do not oppose it to be contacted on this subject. We will contact you by e-mail to provide you with details on other products and services if you wish, and if you prefer to receive any promotional and marketing communication, please unsubscribe from this option at any time.

We can give your name and address to a third party in order to you Delive your order form (for example, a delivery operator or a supplier).

Our international network agent manages online financial transactions. All you have to do is provide accurate and non-misleading information to the agent or site, and you must keep it up to date and inform us about changes.

We can be able to store the details of your current order on our website, but we cannot Not recover them directly for security reasons. By connecting to your account on the site, you can consult the information and details of your purchases that you have requested or that you will soon submit. You can also manage your contact details, your bank details and any newsletter to which you are subscribed. You must also undertake to respect strict confidentiality when accessing your personal data, so as not to make it available to an unauthorized third party. We are not responsible for the excessive use of passwords, unless this use is our fault.

Other uses of your personal information

We may use your personal information in opinion polls and marketing studies, according to your wish, for statistical purposes while guaranteeing their strict confidentiality, and you have the right to unsubscribe at any time. We do not send any response to third parties. Your email address is not disclosed unless you wish to participate in the competitions. We keep the responses to the survey in a place completely separated from your private email.

We can send information on us, the site, our other sites, our products, sales, offers, brochures, etc. In relation to the companies in our group or our partners. If you do not wish to receive this additional information (or any part of it), please click on the "unsubscribe" link in any email sent to you, and we will stop sending you this information within a period of Seven working days (every day except the days Friday, Saturday and public holidays throughout the Kingdom of Saudi Arabia) from the reception of your notification. We will contact you to find out about the information when it is not clear.

We may use certain data, while preserving total confidentiality on the site, for other purposes, in particular check the location of users and follow their visit to the site or the links contained in the e -Mail when they register to receive it. , and to provide this anonymous data, which do not allow your real personal identification, to third parties such as publishers. However, these data will not identify you (because they are not personally identifiable).


in The framework of any competition, we use the data to inform the winners and to announce our offers. You can find more details on the conditions of participation in each contest separately.

third and links to websites

We can transfer your information to other companies in our group or to our agents and subcontractors to help us in related transactions in accordance with the terms of the Privacy Policy. For example, we can call on a third party to help us deliver products, receive payments from you and use them for statistical and marketing research or for